Normally I will start by visiting your garden to find out what you like/don't like about it at present. I will be listening to your ideas for the garden, as well as offering suggestions and advice of my own. I will ask you various questions to determine how the garden is to be used (e.g. for entertaining, children's play, a calm oasis etc.), your plant preferences and so on.
It is also an opportunity for me to check soil type, microclimate, screening needs etc.
Typically this would take 1 to 2 hours and would be charged at my standard hourly rate (see fees).